Product & Strategy
01Product StrategyRoadmapping & OKRsData-Informed DecisionsA/B TestingGo-to-Market Strategy
Product ManagerMicrosoftPlatform BuilderExplorer
Elizabeth Waeni Mutisya
Hi, I'm Elizabeth.
I build products that untangle complexity.
Product Manager at Microsoft focused on platform governance, developer experiences, and enterprise-scale systems.
Liz
Building the future
Customer Obsessed
Data CentricData-Driven Decisions
StrategicStrategizing
About
From Developer to Product Leader
Elizabeth began her career building software, from web applications in Nairobi to engineering features at Spotify in Cairo, before discovering a passion for solving larger organizational and customer problems.
Today she leads product initiatives at Microsoft focused on permissions, governance, onboarding experiences, workflow automation, and platform modernization across Microsoft Graph and enterprise ecosystems.
She thrives on transforming messy, ambiguous processes into scalable systems that improve customer experiences and operational efficiency at enterprise scale.
Outside work, she's an adventurer at heart. Traveling across continents, hiking new trails, discovering cultures, and planning the next expedition.
2018
Started at Strathmore University
BSc Informatics & Computer Science
2021
Software Developer
Built web solutions at Uwezo College & Foundation
2022
Spotify Software Engineer Intern
Worked on Canvas and Analytics in Cairo, Egypt
2022
Microsoft PM Intern
Customer research on Microsoft Authenticator
2023
Product Manager at Microsoft
Led Graph Onboarding & OData initiatives
2024
PM – Permissions & Governance
Leading Microsoft Graph governance and platform initiatives
Present
My Work
Featured Projects
Transforming complex enterprise challenges into scalable solutions at Microsoft scale.
PlatformGovernanceSelf-Service
Product Manager
Building Microsoft's Unified Permissions & PreAuthorization Experience
Fragmented onboarding experience with multiple approval paths and poor visibility across Microsoft's platform.
What I Did
- Mapped end-to-end workflows across engineering, operations, and stakeholder teams
- Aligned multiple stakeholder groups around a unified self-service strategy
- Defined self-service platform strategy and led product development
- Authored PRDs and user stories, prioritizing the backlog against customer impact
- Partnered with UX to design and validate the onboarding experience end-to-end
- Instrumented telemetry and defined success metrics to measure adoption
Impact
60% reduction in onboarding latency
92% SLA compliance
25 support tickets eliminated per week
100% self-service coverage for onboarding approvals
90% reduction in manual approval steps
APIGovernanceEnterprise
Product Manager
Modernizing Microsoft Graph Permissions Governance
Permissions lacked complete metadata and governance visibility, creating compliance gaps across 1,200+ permissions.
What I Did
- Led cross-functional modernization coordinating multiple engineering teams
- Integrated RBAC, RSC, and token-based authorization models
- Introduced scalable governance practices across the ecosystem
- Defined the product roadmap and drove quarterly OKRs to closure
- Established a metadata schema and review process for new permissions
- Drove stakeholder alignment across security, compliance, and platform teams
Impact
100% metadata coverage across 1,200+ permissions
1,200+ permissions brought under unified governance
100% governance visibility, closing prior compliance gaps
100% of new permissions onboarded via a standardized schema
Zero compliance gaps across the permissions ecosystem
Program ManagementMigrationScale
Product Manager & Program Manager
Scaling API Review Adoption Across Microsoft
Large engineering organizations struggled to adopt a new API review process, risking fragmentation.
What I Did
- Program-managed migration of 158 workloads to new review process
- Led weekly governance reviews and dependency tracking
- Coordinated stakeholders and tracked execution to completion
- Built the rollout plan, risk register, and communication cadence
- Created self-serve documentation and onboarding to drive tool adoption
- Defined KPIs and reported progress to leadership through dashboards
Impact
100% migration completion within committed timelines
50% reduction in manual operational effort
40% increase in tool adoption
158 workloads onboarded to the new review process
100% of teams adopted the self-serve review model
Skills
What I Bring
The product, technical, and operating toolkit I use to turn complex platform work into clear outcomes.
Program & Operations
02Program ManagementStakeholder ManagementChange ManagementGovernance & ComplianceRisk Management
Technical
03Microsoft GraphREST APIsAzure DevOpsGitHubCI/CD PipelinesTelemetry & Analytics
Design & Tools
04FigmaUX ResearchUser Story MappingAgile/ScrumProcess Improvement
01Find the Pattern
02Create Clarity
03Align Teams
04Measure Impact
Liz's PM Learnings
Personal notes on product management, platform thinking, and the lessons I am carrying forward from building at scale.
LIZ / PM NOTES01CLARITYField note
Product LeadershipPersonal learning
Clarity Is a Product Decision
Clarity is not a writing step at the end. It is the decision itself, written down where people can understand it, test it, and hold you to it.
5 min readRead note →
LIZ / PM NOTES02GAP WORKField note
Ways of WorkingPersonal learning
The PM Work Between the Milestones
The roadmap records what got decided. The space between the milestones is where the real decisions, tradeoffs, and follow-through happen.
6 min readRead note →
LIZ / PM NOTES03AGENT ACCESSField note
AI & SecurityPersonal learning
Why Most Companies Get Agent-to-Agent Permissioning Wrong
Agent access cannot be treated like a static human permission grant. The risk lives in the path an agent takes, not only in the goal it was given.
6 min readRead note →
Beyond the Screen
Life Beyond the Roadmap
12Countries & counting
When I'm not shipping products, you'll find me on a trail, at an airport, or somewhere between the two.
Ask me about navigating motorbikes in Vietnam, sunrise at the Pyramids, or getting lost in Istanbul's Grand Bazaar.
01
Passport note
↗Kenya
02
Passport note
↗Tanzania
03
Passport note
↗Rwanda
04
Passport note
↗Ghana
05
Passport note
↗Egypt
06
Passport note
↗Türkiye
07
Passport note
↗United Kingdom
08
Passport note
↗Vietnam
09
Passport note
↗Cambodia
10
Passport note
↗India
11
Passport note
↗Indonesia
12
Passport note
↗USA
Giving Back
Whether it's teaching Swahili, building with communities, or sharing what I know about AI, volunteering keeps me grounded and connected.
Teaching Swahili
Sharing my mother tongue with curious learners across borders, keeping culture alive through language.
Building Communities
From AIESEC projects in Rwanda to local initiatives, contributing hands-on wherever I can.
AI for Good
Sharing knowledge on AI and technology with communities that can benefit most from it.
© 2026 Elizabeth Waeni Mutisya. Crafted with intention.